• Hoarding Solutions by BCOGNITIVE – Compassionate and Effective Hoarding Solutions
  • Hoarding Solutions by BCOGNITIVE – Compassionate and Effective Hoarding Solutions

1800 787 481

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Welcome to Hoarding Solutions by BCOGNITIVE

At BCOGNITIVE, we understand that hoarding is not simply about clutter—it’s a complex mental health issue.

Serving the whole community, with services available to private paying clients, NDIS, local councils, and state and federal governments.

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Services

Our Services

Hoarding Clean-up

At BCOGNITIVE, we know that hoarding is more than just a physical issue—it’s a complex challenge intertwined with mental health. As a specialist mental health practice, we’re uniquely positioned to deliver a holistic service that doesn’t just clean but also cares…

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Hoarding Support

At BCOGNITIVE, we understand that hoarding is not merely a matter of cleanliness—it’s closely linked to one’s mental health, often being a symptom of underlying psychological conditions. That’s why our Hoarding Support service does not merely aim…

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Hoarding Prevention

Addressing the issue of hoarding isn’t solely about the immediate clean-up; it’s about implementing long-term strategies to prevent recurrence. As a specialised mental health practice, our approach to Hoarding Prevention goes beyond the physical aspects …

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About Us

BCOGNITIVE’s Comprehensive Hoarding Recovery Program

At BCOGNITIVE, we understand that hoarding is not simply about clutter—it’s a complex mental health issue. Our holistic, one-stop solution, led by a team of mental health experts with years of experience, addresses the emotional and psychological challenges of hoarding while offering practical assistance for long-term recovery. We are not a cleaning service but a dedicated team of mental health professionals helping individuals reclaim their lives and living spaces.

Strategic Use of Resources for Sustainable Recovery

To ensure funding sustainability and deliver effective care, we strategically use different professionals at various stages of the recovery process. Each team member brings specialized expertise to support clients at critical moments of their journey.

Learn About Our Approach
Our Steps

Our 5-Step Process for Hoarding Recovery

Our years of experience confirm that successful hoarding recovery requires a comprehensive, multi-disciplinary approach. That’s why we’ve developed a 5-step process involving mental health counsellors, psychosocial recovery coaches, and mentors to ensure long-term success:
step 1

Comprehensive Mental Health Assessment

Mental Health Counsellors lead the initial assessment, where we evaluate the client’s mental health, hoarding severity, and any co-occurring conditions such as anxiety or depression. This assessment sets the foundation for the entire recovery process.

step 2

Intensive Period of Therapy

During the initial phase of therapy, our Mental Health Counsellors work intensively with the client to address the psychological and emotional roots of their hoarding behaviour. Cognitive Behavioural Therapy (CBT) and other therapeutic approaches help clients understand their relationship with possessions and learn healthier coping mechanisms.

step 3

Implementation of Therapy: Psychosocial Recovery Coaching

Once the intensive therapy phase is underway, our Psychosocial Recovery Coaches step in to assist with the practical application of the therapy. They work closely with clients to implement the decluttering plan, providing emotional support, motivation, and strategies for managing the anxiety and stress that can arise during this process.

step 4

Mental Health Mentor Assistance and Intensive Cleaning Services

Mental Health Mentors, who are specially trained in hoarding, support clients through the decluttering process by helping them clear their living space at a manageable pace. After significant progress is made, we coordinate with Intensive Cleaning Services to perform a large-scale home cleaning, ensuring it is safe, clean, and functional.

step 5

Ongoing Maintenance and Relapse Prevention

Hoarding recovery doesn’t end with the clean-up. To protect against relapse, we provide ongoing support through regular coaching sessions with our Psychosocial Recovery Coaches and monthly check-ins with Mental Health Mentors. These follow-up services are critical for maintaining progress and ensuring that clients continue to manage their living space effectively.

Sustaining Recovery with a Strategic Team Approach

By using Mental Health Counsellors for the most intensive periods of therapy and assessment and then transitioning to Psychosocial Recovery Coaches and Mental Health Mentors for implementation and ongoing support, we create a sustainable funding model that ensures long-term recovery without compromising the quality of care. This strategic allocation of resources allows us to provide comprehensive services while protecting against relapse and preventing the return of hoarding behaviours, thereby ensuring a successful and sustainable recovery.

Why Choose BCOGNITIVE?

At BCOGNITIVE, we offer a complete solution for hoarding recovery, addressing both the mental health aspects of the disorder and the practical needs of our clients. Our refined 5-step process guarantees that each client receives the right care at the right time—from initial therapy to ongoing support. By treating hoarding as a mental health issue and providing a comprehensive range of services, we help individuals achieve lasting change and meet all their recovery needs.

CONTACT US NOW TO FIND OUT MORE!!

Benefits of Choosing BCOGNITIVE Hoarding Recovery program.

Choosing BCOGNITIVE for hoarding recovery provides many benefits that directly address the mental health aspects of hoarding, empower individuals, and ensure long-term success.

Holistic Mental Health Approach

Our program is a pioneering solution in hoarding recovery, combining the expertise of mental health counsellors, psychosocial recovery coaches, and mental health mentors to provide a holistic approach that treats the root causes of hoarding disorder.

Immediate and Direct Impact

Our program starts with an in-depth mental health assessment and intensive therapy, providing immediate relief and support. This approach helps our clients declutter their homes confidently, reducing stress and anxiety related to their living environment.

Empowering Through Practical Skills

Our step-by-step process equips clients with practical skills to manage their homes and possessions. With hands-on assistance from mental health mentors, clients gain the confidence to make decluttering decisions and maintain a clutter-free space, empowering them to take control of their living environment.

Long-Term Capacity Building

With the support of our psychosocial recovery coaches, clients build their capacity to maintain their homes independently. We provide them with the mental and emotional tools needed to prevent relapse and live clutter-free long-term, instilling a sense of security and hope for the future.

Personalised Support Tailored to Each Individual

We create personalised plans for each client based on their unique situation. From the initial assessment to ongoing support, our services are tailored to address each individual’s specific challenges and mental health needs.

Sustainable Recovery

We provide a sustainable solution by focusing on the emotional and practical aspects of hoarding. Our long-term follow-up care ensures that clients do not fall back into old habits, leading to lasting recovery and improved quality of life.

Inclusive Care for All Ages

Our services are inclusive and cater to a broad age range, ensuring that individuals of all ages struggling with hoarding can access the care and support they need for recovery.

Enhanced Quality of Life

Our program helps individuals clean their homes and addresses the mental health issues at the root of hoarding. This comprehensive approach leads to improved emotional well-being, greater independence, and a better quality of life overall.

Proven Track Record of Success

BCOGNITIVE’s innovative and practical approach has earned recognition in mental health and hoarding recovery. Our proven 5-step process has helped numerous individuals overcome hoarding and regain control of their homes and lives.

Who Do We Work With?

At BCOGNITIVE, we work with many clients and organisations, providing specialised hoarding recovery services that cater to individual needs and circumstances. We aim to make our services accessible to as many people as possible, regardless of their background or funding source. Here’s who we work with:

Private Paying Clients

We offer personalised hoarding recovery services to individuals who are seeking help on a private basis. Whether you or a loved one are struggling with hoarding disorder, our tailored approach provides emotional support, practical assistance, and long-term recovery solutions that fit your specific needs. Our flexible payment options ensure that private clients can easily access our services.

Insurance-Related Claims

BCOGNITIVE partners with insurance companies to assist individuals who require hoarding recovery services as part of an insurance claim. We provide a detailed, step-by-step recovery plan, from mental health counselling to intensive cleaning services, ensuring a complete solution for those managing hoarding issues through insurance-related claims.

National Disability Insurance Scheme (NDIS)

We are a registered NDIS provider, supporting individuals with disabilities who may experience hoarding as part of their condition. Our team works closely with participants to create a customised recovery plan that aligns with their NDIS goals, offering services that range from mental health counselling to practical home organisation and ongoing support.

Local Government and State-Based Agencies

BCOGNITIVE collaborates with local government and state-based agencies to provide hoarding recovery services to those in need. Whether through public health initiatives, housing programs, or community support services, we offer a comprehensive approach to help vulnerable individuals manage hoarding behaviours and improve their living conditions. Our services are designed to complement the work of social services and community-based programs.

Community and Social Support Organisations

We also partner with various community and social support organisations, including charities and non-profits, to extend our services to those who may need access to traditional funding avenues. Working with community groups ensures that hoarding recovery services are available to those who need them most.
At BCOGNITIVE, we believe in providing inclusive, accessible care to help individuals overcome hoarding and regain control of their homes and lives. Whether you’re a private client, working with insurance, or part of a government or agency referral program, our expert team is here to support you every step of the way.

Frequently Asked Questions (FAQs)

At BCOGNITIVE, we treat hoarding as a mental health issue, not just a physical clutter problem. Our unique, holistic approach involves a combination of mental health support, practical decluttering assistance, and long-term relapse prevention. We provide clients with the tools and guidance needed to make lasting changes, ensuring they can maintain a clutter-free home and improve their quality of life.

We follow a proven 5-step process for hoarding recovery:

  1. Comprehensive Mental Health Assessment – Our licensed mental health counsellors evaluate the client’s hoarding severity and underlying issues such as anxiety or depression.

  2. Intensive Therapy – Clients work closely with our counsellors to address the emotional roots of hoarding through therapies like Cognitive Behavioral Therapy (CBT).

  3. Practical Decluttering Assistance – Mental health mentors assist clients in decluttering, starting with manageable tasks and providing emotional and practical support.

  4. Intensive Cleaning – Once progress is made, we arrange for a professional cleaning team to restore the home to a livable condition.

  5. Ongoing Support & Relapse Prevention – We provide continuous coaching and check-ins to prevent relapse and help clients sustain long-term recovery.
BCOGNITIVE works with a variety of clients and organisations, including:

  1. Private paying clients looking for personalised hoarding recovery services.

  2. Insurance-related claims, where hoarding recovery is part of the policyholder’s needs.

  3. National Disability Insurance Scheme (NDIS) participants who require support in managing hoarding behaviours.

  4. Local government and state-based agencies looking for expert hoarding recovery services for community members.

  5. Community and social support organisations helping vulnerable individuals who may not have access to traditional funding.
We recognise that hoarding is a chronic issue that requires ongoing support. Our relapse prevention strategies include:

  1. Regular psychosocial recovery coaching sessions to reinforce healthy behaviours and coping strategies.

  2. Monthly check-ins by our mental health mentors to ensure that the home remains clutter-free.

  3. Focusing on capacity building and teaching clients how to maintain a clean home independently leads to sustainable recovery.

BCOGNITIVE stands out because we are not simply a cleaning service. We offer a comprehensive, mental health-focused approach to hoarding recovery. By addressing both the psychological and practical aspects of hoarding, we ensure that clients achieve lasting change, not just a temporary clean-up. Our team consists of licensed mental health counsellors, psychosocial recovery coaches, and mental health mentors, all dedicated to the long-term well-being of our clients.

A psychosocial recovery coach works with clients to help them apply the emotional and psychological lessons learned in therapy. They provide ongoing emotional support, motivation, and guidance as clients work through the decluttering process. Their role is essential in helping clients maintain their progress and prevent relapse.

BCOGNITIVE is a registered provider under the National Disability Insurance Scheme (NDIS). We work with individuals who experience hoarding behaviours as part of their disability. Our team creates customised recovery plans aligned with the individual’s NDIS goals, offering a combination of mental health support and practical assistance to manage their living environment.

BCOGNITIVE partners with insurance companies to provide hoarding recovery services as part of an insurance claim. We offer a complete, structured recovery program, from mental health therapy to intensive cleaning services. Our team provides detailed progress reports and works closely with insurance providers to ensure clients receive the necessary care.

The duration of the recovery process depends on the individual’s specific situation. Our structured sessions with mental health counsellors can last from 6 months to 1 year or more, while the decluttering process can take months or even years, depending on the severity of the hoarding. We focus on long-term recovery, ensuring that clients are supported every step of the way.

Yes, relapse prevention is a core part of our approach. After the home is decluttered, we continue providing coaching and check-ins to ensure clients maintain a clutter-free environment. Our psychosocial recovery coaches and mental health mentors help clients build the skills and habits necessary to prevent hoarding behaviours from returning.

Once significant progress has been made in decluttering, our team arranges for professional cleaners to deep clean the home. This step ensures the house is restored to a safe, sanitary, and livable condition. While cleaning is an integral part of the process, it is done after addressing the mental health aspects of hoarding to ensure that the changes are sustainable.

If you are a healthcare provider, caseworker, or family member looking to refer someone to our services, contact us through our website or phone. We will guide you through the referral process and discuss how our tailored hoarding recovery program can help your client or loved one.

WANT TO FIND OUT MORE?

Looking for a reliable and trusted hoarding solutions provider?
Look no further. Contact us today and let us help you find the perfect solution.

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Hoarding Clean-up

At BCOGNITIVE, we know that hoarding is more than just a physical issue—it’s a complex challenge intertwined with mental health. As a specialist mental health practice, we’re uniquely positioned to deliver a holistic service that doesn’t just clean but also cares.
Our Hoarding Clean-up service is designed to help restore your living environment while maintaining the utmost respect for your emotional well-being. Our team of mental health professionals and trained cleaners work collaboratively to devise a personalised clean-up plan that balances both your emotional and physical needs.
Our clean-up process involves careful decluttering, removing excess items while recognising the emotional attachments you may have. Following decluttering, we thoroughly clean up the area to ensure a safe and comfortable living environment. This includes disposing of garbage, cleaning up debris, and in more severe cases, performing forensic cleans to ensure your space is not just clean but healthy.
But we don’t stop there. We understand that hoarding can stem from complex mental health issues. Our team of mental health professionals will be there to provide ongoing support, helping you navigate the emotional journey of decluttering and maintaining a healthier living environment.
With our Hoarding Clean-up service, you’re more than just getting a clean-up crew. You’re partnering with a team that understands the complexities of hoarding and is committed to helping you regain control over your living space and mental well-being.

Hoarding Support

At BCOGNITIVE, we understand that hoarding is not merely a matter of cleanliness—it’s closely linked to one’s mental health, often being a symptom of underlying psychological conditions. That’s why our Hoarding Support service does not merely aim to clean up; we are committed to providing the therapeutic support necessary to address the root causes of hoarding behaviour.
As a specialist mental health practice, we are uniquely equipped to provide this support. Our team of dedicated professionals includes trained mental health experts and counsellors who have extensive experience in dealing with hoarding issues. This multidisciplinary team works closely with you to create an individualized support plan that is respectful, non-judgmental, and entirely focused on your well-being.
Our services go beyond the immediate clean-up and include regular follow-ups, counselling sessions, and ongoing assistance to ensure a lasting change. We believe that the path to overcoming hoarding challenges is through understanding, compassion, and sustained support, and we’re committed to being with you every step of the way. We aim not only to help you reclaim your physical space but also to assist in reclaiming control over your life. Trust us to guide you through this process with the utmost care, discretion, and professionalism.

Hoarding Prevention

Addressing the issue of hoarding isn’t solely about the immediate clean-up; it’s about implementing long-term strategies to prevent recurrence. As a specialised mental health practice, our approach to Hoarding Prevention goes beyond the physical aspects and delves into the psychological factors that contribute to hoarding behaviours.
Our Hoarding Prevention service is designed to equip you with the tools and strategies necessary to maintain a clean and clutter-free environment over the long term. Our team of mental health professionals and hoarding specialists collaborates with you to develop a personalised prevention plan. This plan is tailored to your specific needs and factors in your mental health, personal habits, and lifestyle.
Our prevention strategies are evidence-based and person-centred, focusing on managing triggers, changing behavioural patterns, and building healthier habits. We offer one-on-one counselling, group workshops, and ongoing support to ensure a comprehensive and practical approach.
We believe that preventing hoarding from recurring is crucial to maintaining both a healthy living environment and good mental health. At BCOGNITIVE, our goal is not just to help you clear out the clutter today but to empower you with the knowledge and resources to prevent hoarding in the future. Trust us to guide you through this process, providing compassionate, professional support every step of the way.